A federal agency’s Chief Information Officer (CIO) required portfolio planning, demand management, business process improvement, strategic performance management, governance, and communications support for the agency’s $400M annual IT budget. Our team also developed a new process for compiling monthly metrics, using a handful of reports and queries in ServiceNow, to reduce the data consolidation and processing time from several days down to 45 minutes per month.

As part of a multi-pronged strategic initiative to innovate and reimagine the way that single family mortgage loans were managed, Freddie Mac sought to replace its legacy servicer platform. The goal was to help servicers submit and manage expenses related to Freddie Mac loans faster, easier, and with less hassle.

RiverNorth provided federal lending SMEs and business architects to lead assessments, requirements, and process engineering to modernize HUD’s 40-year-old mainframe Debt Collection application and two other financial systems.

A large federal financial agency with a $2B+ annual budget needed a better way to tie its funding requests for IT projects to qualitative and quantitative business outcomes. We delivered.

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In just three months, we developed a repeatable framework for analyzing, prioritizing, and migrating 60+ legacy applications (including business processes, data flows, and application interfaces).